"Nothing is invented and perfected at the same time, still dedication results in perfection."
Thursday, May 29, 2014
Unified Service Desk for Microsoft Dynamics CRM 2013
Unified Service Desk for Microsoft Dynamics CRM 2013 provides a configuration-based framework for quickly building agent applications for call centers. You can aggregate customer information from different areas in Microsoft Dynamics CRM into a single desktop and get a 360° view of customer interactions. For more information, see Unified Service Desk Administration Guide. This download contains the setup for the following: