Thursday, May 29, 2014

CRM 2013 Unified Service Desk walkthroughs

Couple of good TechNet walkthroughs available for Unified Service Desk. Each walkthrough in this section covers an area or a combination of areas in Unified Service Desk for Microsoft Dynamics CRM. These walkthroughs are designed in increasing order of complexity so it may benefit you to do them in sequence.

Refer TechNet article for more details. 

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